Frequently Asked Questions

You can book online through our website, call us at +66-62-587-5366, or contact us via LINE or WhatsApp. For same-day or urgent bookings, we recommend contacting us via WhatsApp or LINE.

We do not charge cancellation fees for direct bookings. However, bookings made through third-party platforms may be subject to their respective cancellation policies.

We accept cash (Thai Baht), VISA, Mastercard, JCB, American Express, Union Pay, QR code payment, and bank transfer.

Tipping is not mandatory but appreciated. A typical tip is approximately ฿200 or about 10% of your treatment cost.

We are located on the 3rd Floor, Building 1, Night Hotel Bangkok, 10 Sukhumvit Soi 15, Klongtoey-nua, Wattana, Bangkok 10110. We are just a 5-minute walk from BTS Asok Station.

We are open daily from 10:00 AM to 9:00 PM. Last reservation time depends on treatment duration, as all treatments are scheduled to finish by 9:30 PM. For example, the last booking for a 120-minute course is at 7:30 PM.

Our reception staff speaks English, and our therapists can communicate in simple English. We also offer support via LINE and WhatsApp in English.

Yes, shower facilities are available. Treatment rooms include a 15-20 minute shower allowance. However, for aromatherapy treatments, we recommend avoiding showering for 3 hours to maximize the therapeutic benefits of the essential oils.

Yes! Our Maternity Spa treatment is specially designed for expectant mothers between 16 and 32 weeks of pregnancy. It focuses on stress relief, circulation improvement, and relaxation. Please note that our KUSURI postnatal treatments are NOT suitable during pregnancy.

Yes, we have rooms that can accommodate couples. Please mention this when making your reservation so we can arrange the appropriate room for you.

You don't need to bring anything special. We provide all robes, towels, slippers, and amenities. Just come as you are and we'll take care of everything.

We recommend arriving 10-15 minutes before your scheduled appointment time. This allows you to complete any necessary forms and settle in before your treatment begins.